Privacy Policy
Privacy Policy
This privacy policy governs your use of the software application HEALAX that was created by DataHouse Consulting, Inc. (“us”, “we”, or “our”). We are committed to protecting your privacy.
The application is not intended as a substitute for the services of a medical professional.
Unless otherwise defined in this Privacy Policy, Terms used in this Privacy Policy have the same meanings as in our Terms of Service Agreement,
We operate the HEALAX web and mobile applications and the HEALAX Services. Our policies regarding the collection, use, and disclosure of Personal Information when you use our Services are set forth herein and in the Terms of Service Agreement (wherein this Privacy Policy is incorporated by reference). We will not use or share your information with anyone except as described in this Privacy Policy or the Terms of Service Agreement. By using the Services, you agree to the collection and use of information in accordance with this policy.
Information Collection
While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to, your email address, name, address, phone number, feedback and survey responses, and other information and health-related information included within your messages to us (“Personal Information”). We process that Personal Information and other information consistent with the purpose for which it was provided, and for the purpose of providing the Services, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our Services.
We collect Personal Information that includes the following:
- Usage Information: Whenever you use our Services, we collect usage information, such as the sessions you use, the screens or features you access, and other similar types of usage information;
- Log Information: We collect standard log files when you use our Services, which include the type of web browser you use, app version, access times and dates, pages viewed, your IP address, and the page you visited before navigating to or accessing the platform;
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, device identifiers set by your device operating system, and mobile network information (like your connection type, carrier, and region);
- Information we Generate: We generate some information about you based on other information we have collected. For example, we use your IP address to derive the approximate location of your device. You can enable or disable your more precise location when you use our Services at any time, through your mobile device settings;
- Information Collected by Cookies and Similar Tracking Technologies: We use different technologies, including cookies, to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies or notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Services. We recommend that you leave them turned on for optimal performance/ user experience;
- Information We Collect from Other Sources: We also obtain information about you from other sources, including transaction information from third-party app stores you use to install our app.
Use of Information
- We use the information we collect to provide, maintain and improve our Services, and develop new products and Services;
- Send you transactional or relationship messages, such as account notifications, customer service responses, and other administrative messages;
- Communicate with you about products, Services, and events offered by HEALAX or others, request feedback and send news, gifts, or other information we think will be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us;
- Monitor and analyze trends, usage, and activities in connection with our Services;
- Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of HEALAX and others; and
- Personalize your online experience.
Sharing of Information
We share information about you as follows and as otherwise described in this Privacy Policy:
- With companies and contractors perform services for us. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose;
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;
- If we believe your actions are inconsistent with our user agreements or policies, if we believe you have violated the law, or to protect the rights, property, and safety of HEALAX or others, or to protect the security or integrity of our Services;
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of HEALAX business by another company. If your Personal Information is to be transferred in such cases, we will provide notice before such transfer and/or if your Personal Information becomes subject to a different Privacy Policy;
- Between and among DataHouse Consulting, Inc. and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership;
- With your consent or at your direction. For instance, you may choose to share actions you take on our Services with third-party social media services via the integrated tools we provide via our Services; and
- We also share aggregated or other information not subject to obligations under the data protection laws of your jurisdiction with third parties. For example, we sometimes share aggregate information with research organizations to help facilitate their research.
Advertising and Analytics Services Provided by Others
We allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile applications. These entities use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and online services, including your IP address, device identifiers, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by HEALAX and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and online services, improve our Services and better understand your online activity. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose
Data Transfer
HEALAX is based in the United States and processes information in the United States, which may not provide equivalent levels of data protection as your home jurisdiction.
Security
The security of your Personal Information and other information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of all the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, no method of transmission over the internet, or method of electronic storage is 100% secure therefore we are unable to guarantee the absolute security of the Personal Information and other information we have collected from you.
Links to Other Sites
Our Services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Only persons age 18 or older have permission to access our Services. Our Services are not for use by anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we discover that a child under 13 has provided us with Personal Information, we will delete such information from our servers.
Changes to This Privacy Policy
This Privacy Policy is effective as of November 10, 2023, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
This privacy policy governs your use of the software application HEALAX that was created by DataHouse Consulting, Inc. (“us”, “we”, or “our”). We are committed to protecting your privacy.
The application is not intended as a substitute for the services of a medical professional.
Unless otherwise defined in this Privacy Policy, Terms used in this Privacy Policy have the same meanings as in our Terms of Service Agreement,
We operate the HEALAX web and mobile applications and the HEALAX Services. Our policies regarding the collection, use, and disclosure of Personal Information when you use our Services are set forth herein and in the Terms of Service Agreement (wherein this Privacy Policy is incorporated by reference). We will not use or share your information with anyone except as described in this Privacy Policy or the Terms of Service Agreement. By using the Services, you agree to the collection and use of information in accordance with this policy.
Information Collection
While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include but is not limited to, your email address, name, address, phone number, feedback and survey responses, and other information and health-related information included within your messages to us (“Personal Information”). We process that Personal Information and other information consistent with the purpose for which it was provided, and for the purpose of providing the Services, identifying and communicating with you, responding to your requests/inquiries, servicing your purchase orders, and improving our Services.
We collect Personal Information that includes the following:
- Usage Information: Whenever you use our Services, we collect usage information, such as the sessions you use, the screens or features you access, and other similar types of usage information;
- Log Information: We collect standard log files when you use our Services, which include the type of web browser you use, app version, access times and dates, pages viewed, your IP address, and the page you visited before navigating to or accessing the platform;
- Device Information: We collect information about the computer or mobile device you use to access our Services, including the hardware model, operating system and version, device identifiers set by your device operating system, and mobile network information (like your connection type, carrier, and region);
- Information we Generate: We generate some information about you based on other information we have collected. For example, we use your IP address to derive the approximate location of your device. You can enable or disable your more precise location when you use our Services at any time, through your mobile device settings;
- Information Collected by Cookies and Similar Tracking Technologies: We use different technologies, including cookies, to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. The Help feature on most browsers provides information on how to accept cookies, disable cookies or notify you when receiving a new cookie. If you do not accept cookies, you may not be able to use some features of our Services. We recommend that you leave them turned on for optimal performance/ user experience;
- Information We Collect from Other Sources: We also obtain information about you from other sources, including transaction information from third-party app stores you use to install our app.
Use of Information
- We use the information we collect to provide, maintain and improve our Services, and develop new products and Services;
- Send you transactional or relationship messages, such as account notifications, customer service responses, and other administrative messages;
- Communicate with you about products, Services, and events offered by HEALAX or others, request feedback and send news, gifts, or other information we think will be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send or by contacting us;
- Monitor and analyze trends, usage, and activities in connection with our Services;
- Detect, investigate and prevent fraudulent transactions and other illegal activities and protect the rights and property of HEALAX and others; and
- Personalize your online experience.
Sharing of Information
We share information about you as follows and as otherwise described in this Privacy Policy:
- With companies and contractors perform services for us. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose;
- In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law or legal process, including lawful requests by public authorities to meet national security or law enforcement requirements;
- If we believe your actions are inconsistent with our user agreements or policies, if we believe you have violated the law, or to protect the rights, property, and safety of HEALAX or others, or to protect the security or integrity of our Services;
- In connection with, or during negotiations of, any merger, sale of company assets, financing or acquisition of all or a portion of HEALAX business by another company. If your Personal Information is to be transferred in such cases, we will provide notice before such transfer and/or if your Personal Information becomes subject to a different Privacy Policy;
- Between and among DataHouse Consulting, Inc. and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership;
- With your consent or at your direction. For instance, you may choose to share actions you take on our Services with third-party social media services via the integrated tools we provide via our Services; and
- We also share aggregated or other information not subject to obligations under the data protection laws of your jurisdiction with third parties. For example, we sometimes share aggregate information with research organizations to help facilitate their research.
Advertising and Analytics Services Provided by Others
We allow others to provide analytics services and serve advertisements on our behalf across the web and in mobile applications. These entities use cookies, web beacons, device identifiers and other technologies to collect information about your use of the Services and other websites and online services, including your IP address, device identifiers, web browser, mobile network information, pages viewed, time spent on pages or in apps, links clicked, and conversion information. This information may be used by HEALAX and others to, among other things, analyze and track data, determine the popularity of certain content, deliver advertising and content targeted to your interests on our Services and other websites and online services, improve our Services and better understand your online activity. These third parties have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose
Data Transfer
HEALAX is based in the United States and processes information in the United States, which may not provide equivalent levels of data protection as your home jurisdiction.
Security
The security of your Personal Information and other information is important to us, and we strive to implement and maintain reasonable, commercially acceptable security procedures and practices appropriate to the nature of all the information we store, in order to protect it from unauthorized access, destruction, use, modification, or disclosure.
However, no method of transmission over the internet, or method of electronic storage is 100% secure therefore we are unable to guarantee the absolute security of the Personal Information and other information we have collected from you.
Links to Other Sites
Our Services may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Children’s Privacy
Only persons age 18 or older have permission to access our Services. Our Services are not for use by anyone under the age of 13 (“Children”).
We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you learn that your Children have provided us with Personal Information, please contact us. If we discover that a child under 13 has provided us with Personal Information, we will delete such information from our servers.
Changes to This Privacy Policy
This Privacy Policy is effective as of November 10, 2023, and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.
We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Services after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.
If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us or by placing a prominent notice on our website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at [email protected].
